Any ideas for a quick fix
Do you get any specific error messages when you attempt to open those files?
Not being able to open videos or important docs on your phone can be frustrating. When did issues start? Do you get any certain error messages when attempting to open a document or videos? What make and model phone do you have?
Thank You,
MichelleS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
