How do I return galaxy note 7 without ordering another phone?

Question

I want to return a galaxy note 7 but currently don't want to replace it with another phone- I am an employee- how do I get the special recovery box to return the device since I'm not exchanging it for another device at this time?

davidh_vzw · Accepted Answer

ROBCOL2, it's natural to want to hold out for a phone you really want. Our recommendation is to contact the point of purchase from where your Note 7 came. Alternatively there is a number within question 3 of the FAQs here: https://www.verizonwireless.com/support/samsung-galaxy-note7-recall-faqs/