How Can I Restore The Video Icon After the iOS 10.2 update?

Question

The other day took the iOS 10.2 update by way of the computer using iTunes, to a iPhone 6s plus 128GB. The video icon which came by default is now missing from the home screen, along with the videos.

They were backed up. But when trying to sync them back to the iPhone, using iTunes, it was unsuccessful with a message, video folder is missing on the iPhone.

So I'm trying to figure out how to restore the original video icon to get the videos back on the iPhone. So appreciate any help you may have.

Verizon_Support · Accepted Answer

Salisbury,

I don't know what I'd do if I didn't have my videos on my iPhone. It's very strange that the update removed the videos folder since the update should only enhance your experience. Let's take a look into what options are available to help. iOS 10 itself came with a great new option to delete some of the preinstalled apps and folders, so this may be part of what's going on. When you go to the App Store and search for Videos, does the icon show up in the list for apps that are available to install/download?

ShawnteJ_VZW

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