Ever since my phone was updated to 4BA, my SD card is unintentionally unmounted and I cannot access my media. I tried formatting the card both on the phone and on my PC. The issue persists. I've also tried another SD card. Same issue. Two days ago, I Went into the Verizon store and told one of the associates about it. He informed me that since I don't have insurance on the phone, there's nothing that can be done about it. That would make sense if the phone was malfunctioning as a result of ME damaging it- i.e. if I dropped the phone on a hard surface or in water- but this issue is from a direct result of a software update... Reading some of the other forums on here and online, it seems I'm not alone in the issue. Has there been a reported solution yet?