If your delivery date is now blank, it may be a good sign!

My delivery date went from 9/28 to 10/5 since I ordered a 7plus rose gold and black 32gb. Today the shipping date disappeared for a few hours and now my CC has been charged and the shipping date is back to 9/28 and it now says "preparing for shipment". WOOHOO!!!

Accepted answers

jenniferh_vzw

I can appreciate the level of excitement around the status of everyone’s orders. Thank you for everyone’s patience. If you have the order confirmation number form your email, you can also visit https://www.verizonwireless.com/vzw/ordertracking/index.jsp to track your order’s status. We’re working as quickly as possible with Apple to make sure everyone’s phones are sent our at soon as possible and will update the online records as new information becomes available.

Thank you

JenniferH_VZW

Please follow us on Twitter @vzwsupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

All comments

FERGBOY3471

Congrats!!! That's good news!!

ksons

My delivery date just went blank - I really really hope our phones are about to ship!!!!

I ordered at 3:50AM in 9/9 and ordered an iPhone Plus 128GB Rose Gold. My delivery date is 10/5 and if I check the status on the Verizon website it say 11/2

ashleigh_nicole

My delivery date also went blank. When I checked it this morning, it still said ship by 10/26 and now it's gone

SHADOWLC2000

my delivery date went blank sometime yesterday but my CC hasn't been charged. I have seen on another board that someone called Verizon and they are saying that their shipping date hasn't changed. So I'm not getting to excited. I'll just wait patiently for my CC to be charged which will be the best indication that my phone is about to ship.

ksons

Now my ship by date disappears and then comes back a couple of hours later :smileysad: The date doesn't change when it comes back up

MsTiffyJ

Mine went blank for a few hours yesterday and then went back to 9/28.

ashleigh_nicole

I just called 611 and it says my order is "pending shipment" instead of processing, but online it still says processing. And on 611 it still says delivery by Oct 26. But online it's still blank.

AMALDO514

Mine went blank a couple of days ago. When I called today to cancel the preorder, it said on the automated system it was preparing for shipment and to be delivered by 9/28.

I went ahead and cancelled the preorder and received email confirmation of it just a few minutes later.

Going to the Apple Store to pick up my phone tonight.

MsTiffyJ

I also called 611 and the automated message said "pending shipment" but it still says "processing" online. My delivery date is still 9/28 and my cc hasn't been charged yet. I ordered 2 JB 256GB 7 pluses.

Mcarroll0420

online mine says processing and no longer showing delivery date. *611 says its now pending shipment with a delivery date of 10/19.. really hoping they are catching up on the 7+ rose golds and getting them out faster

ashleigh_nicole

I got on the chat on here, and they looked it up for me too, and they verified it was pending shipment, which means they have it in stock and told me that means they are waiting for FedEx to pick it up, and that my card will be charged once it leaves the warehouse. He said most likely, I should have it no later than Monday.

ashleigh_nicole

I ordered the rose gold 7 Plus, 128 GB

ashleigh_nicole

I got on chat and spoke with someone, on here it says "processing" but 611 says "preparing for shipment", long story short, they verified on their end its preparing for shipment and said that means they are waiting for FedEx to pick it up from the warehouse, and once they do my card would be charged. Told me to check back tomorrow for a tracking number, and that I should have it by Monday.

Mcarroll0420

im gonna go get on a chat and see if mine is pending fed ex pick up like yours!! I'm hoping that it is!!

yanks120251

I don't think it matters if the date disappears. Because most of the time it will reappear shortly or on another orders confirmation page will still show your date.

Also I've called the *611 and mine also says preparing for shipment on 10/12. I don't think they have them yet because its been say that for days now.

ashleigh_nicole

Let us know!

Mcarroll0420

I'm sitting here waiting to chat with someone.. it keeps saying we will be with you shortly ☹️️

ashleigh_nicole

I think they get busy at night. I did it around 5 this evening

wlbrown9

I ordered a silver iPhone 7 128GB on 9-17. Original shipping date was 9/30 On 9-21 I got a text from Verizon about pending shipment. Later that evening my credit card was charged the sales tax and upgrade fee Phone shipped 9-22 and shows delivery by end of day Monday. The on-line status updated a little slow depending on where I looked.

I also had 3 - 7's 32GB on order No change in status on those yet. Original showed 10-5 shipping Had not thought about checking 611 so will do that today to see if info there is any different.

Mcarroll0420

i hate the waiting game! i ordered the rose gold 7+ 256gb (had an earlier ship date than the 128gb at the time) but i just looked on apple's website and it says it has the rose gold 7+ 128gb in store, but that store is 3 hours away... do i risk it by cancelling my preorder and driving that 3 hours in hopes they still have it in stock or just suck it up and continue waiting on verizon??? help me!!

ashleigh_nicole

I hate it too. Still no update on my end. You should definitely wait it out. There's no guarantee they will have it when you get there, unless you call and ask if they will hold it for you. 611 still says pending shipment

Gunzby

When I saw this thread I had a little hope. It's been blank for four days now so that hope is dwindling.

Mcarroll0420

my ship by date (10/19) disappeared a few days ago so i was getting all excited...look at it today and its back and still saying 10/19... i just want my phone

smrivera1127

I'm right there with you Mcarroll0420. I ordered the iPhone 7 128GB in Jet Black on 9/9. I'm losing hope that it will get shipped early.

jenniferh_vzw

Thank you

JenniferH_VZW

Please follow us on Twitter @vzwsupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

ashleigh_nicole

@jenniferh_vzw does pending shipment mean you guys have the phones and are waiting for FedEx to get them from the warehouse?

markp_vzw

ashleigh_nicole, I have sent you a Private Message to assist. Please review and respond.

MRM87

CC has been charged!

9/9, 9:14 PM EST confirmation e-mail

7+ 32 GB Matte Black

Expected ship date has disappeared on the website. How long typically before I see any e-mails from Verizon/potential shipping info?