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I paid the wrong account number. How do I get my money back?

Freyasmom

When I set up automatic bill pay with my bank, I entered the incorrect Verizon account number. My bad, I know. But, someone has been getting my monthly payments. How do I get that money back?

Comments

Verizon_Support

Thank you for bringing this to our attention, Freyasmom. It is important to us that we investigate these payments for you and I am happy to help.

Our recommendation is to reach out to us http://vz.to/1V9mLNe to allow our representatives the opportunity to investigate these payments. We also advise that you contact your banking institution to put a stop to any future dating payments. I do hope this information is helpful and please reach back out for clarification or for any other concerns.

SteveR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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