How do you turn off "screen overlay" on a Moto Z play so that apps can access device location.

Hankster2015

When I access an app that uses the devices location, I get a message saying that "Screen overlay detected"  to change this permission setting, you first have to turn off the screen overlay from Settings > Apps what and how do I change so that the app can use the devices location?

Verizon_Support

Hankster2015, I know that having the full ability to use your phone is of the utmost importance. Let’s work together to see how we can pinpoint what’s going on. To begin, I will have you try these steps listed below:

-Open the Settings
-Tap the magnifying glass at the top right
-Enter the search term “draw”
-Tap Draw over other apps

Then, you will find yourself in front of a list of apps that have permission to use floating buttons or other screen overlays. Now you need to identify the problem app and temporarily deny it permission to draw over the screen. Do you see an app bubble on your screen? If do, this app is almost certainly the cause. Either you hide the app bubble or disable the app in the list.

Do you have an app installed that changes the colors on the display or adjusts the brightness? Now you can try launching the app again, and it should request permissions without the “Display overlay detected” error getting in the way. Please keep us posted on the outcome.

-TakendraW_VZW
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