WHY CAN NO ONE HEAR ME UNLESS I PLUG THE LITTLE HOLE ON THE BACK OF THE PHONE WHILE I TALK ON IT. THIS IS SUPPOSEDLY SOME KIND OF NOISE CANCELLING HELPFUL THING THAT ISN'T HELPFUL. I'VE HAD MY PHONE SINCE JANUARY 2015 AND I'VE TREATED IT FAIRLY WELL UP UNTIL RECENTLY WHEN THE SCREEN CRACKED AFTER DROPPING IT. SEVERAL MONTHS AGO, PROBABLY EVEN A YEAR AGO, I WAS ON THE PHONE WITH SOMEONE AND THEY KEPT SAYING THEY COULDN'T HEAR ME. SPEAKER PHONE WORKS FINE, HEADPHONES WORK FINE, WHAT DOESN'T WORK FINE IS MY PHONE BEING A PHONE. I DON'T KNOW WHETHER IT'S THE MICROPHONE OR NOT SINCE IT WORKS DURING THE SPEAKER FUNCTION BUT AN ONLINE FORUM OF USERS WITH THE SAME ISSUE SAY YOU HAVE TO PLUG THIS WHOLE WITH PUTTY AND THEN IT WORKS FINE. I'M NOT DOING THAT. REGARDLESS, I HAVE TO PLUG THIS STUPID HOLE AND HOLD THE PHONE LIKE THIS SPECIFICALLY OR NO ONE CAN HEAR ME TO TALK TO ME AND EVEN THEN IT ISN'T GOOD. I DIDN'T DO THIS AND I DON'T WANT TO END UP HAVING TO PAY THE ASSURION FEE FOR A REPLACEMENT. I'VE DONE EVERY POSSIBLE ADMINISTERABLE FIX AND NOTHING WORKS.
