Why can't I hear music through my bluetooth speaker anymore?

Brianw_idlife1

I can no longer use my bluetooth speaker with my Samsung Galaxy S5 because there is no volume even all the way up. My tablet works fine with the same speaker. Does anyone know if there is a setting that I can change or what I can try to get it to work again. I believe that I had accidently hit forget device prior to this problem, if that makes any sense to anyone.

Verizon_Support

Oh no! I use my bluetooth on my phone to listen to music throughout the day so I know how important it is to have a working connection. Do you know if your phone works with any other bluetooth devices such as headsets? JosephT_VZW
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