I have an ellipsis 10. The problem I'm having is with the downloaded photos, both in my email and in any site I go to. When the photos download it looks like they are just a ghost. Put another way, it looks like the negative image of the photograph that should be there. I brought the device to a Verizon store and a text message with it for a good 20 minutes but could not figure out the problem. Is anybody else out there have a solution to this problem or should I go back to Verizon and have them give me another tablet?