airplane mode is disabled but it still prompt to switch it offas i see on some forums here is problem with Cellular Radio, it is DISABLEDhow can i turn GSM CELLULAR RADIO ?
also where can i check IMEI and ESN ?
Is there an active SIM card in the phone?
Yes,
I'm not in USA
All other verizon phones works in my country on our gsm oprators SIM cards
That information limits the amount of assistance the community members and the reps can provide.
You need to ensure the phone is set to global mode and verify the APN is compatible with the carrier you are using.