Noticed my phone keeps ringing if I can't answer it - doesn't switch over to voice mail. Tried to access my voice mail but get busy signal each time. This situation has existed for about 2 weeks. Any thoughts?
OK, they fixed it at tier level 2. FYI, for some reason my voice mail got switched off.
Thank you for your assistance.
Gregg
What is your phone model? Did you setup the voicemail before?
I have used voice mail in the past so yes I have setup voicemail in the past - not sure when however.
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swimraft,
Help is here! Making sure you’re able to receive voicemails is really important. Let’s work on getting this resolved quickly. What make & model phone do you have? Has there been any changes to your phone such as new apps or a software update?
AliciaS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Did you switch phones recently for example did you switch from an Android phone to iPhone or the reverse?
No. I've been using the same phone for years.
I have a Samsung S4.
Don't remember downloading any new apps. Is there a way to list the Applications that have been download in chronological order?
I did recently travel outside of my area (Minnesota) - went to Washington DC. Not sure, but perhaps around the same time problem started.
