I locked my phone, accidentally & it is asking for a backup pin number which I never set to my knowledge.
I only have one attempt left before it automatically does a factory reset, which I don't want to do.
any security, other than swype, is going to ask for a backup pin, reset is your only way.
Well I guess at this point it's a stalemate.
I apologize for the inconvenience and I'm here to help. I am confident that you've been able to unlock your device since your original post (09/05). If not, let's look into this. Which device do you have?
AyaniB_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!