Asked to put 40% of phone as downpayment with credit scores of 760s

Well first experience with Verizon was a rough one. I was coming from Tmobile, excited about verizon's extended coverage. Wanted to preorder note 7 so I put in my SSN and was notified due to my 'credit score' i need to put down a whopping 40% of Note 7's cost (I still have have my application number). All my credit scores are in 760s or 770s. I repeatedly asked what about my credit score prompts a downpayment and i never got a proper response.

Accepted answers

Ann154

I agreed on all your statements here, Weth. Calling customer service or the financial services dept would have been the fastest, easiest and most direct way to find the answer to why a down payment would be required.

All comments

marauderguy

As several other people on here have told you, you either have to pay the 40% or move on.

xperiment

Reason i posted is to find out what the reason is.

marauderguy

They are not going to tell you the reason. Why keep rehashing it?? Move on.

xperiment

How about you stop responding to a situation you have no clue about?

Weth

What happened to your last post? Did you call financial services like I recommended on there?

You created a new user name?

Ann154

ULTRAmachine

try att.........they wanted 30 percent or less with same score or not. this is why Verizon is the largest network.

Verizon_Support

Thank you for your interest in becoming our customer, xperiment. There’s a lot that goes into determining the necessary down payment for new services. You can certainly reach out to our sales professionals at 888-924-7937 for additional information. I hope you decide to join us.

LynnD_VZW
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alswens

Same problem excellent credit and still denied! Talked to several 'customer reps' and all said so sorry can't help you.....is this their way of getting around the 'good' deals they supposedly have?! Hmmmm!

VZ_Donna

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

Verizon_Support

alswens, we understand the concerns regarding deposit requirements for new devices. A security deposit requirement may be based on information obtained from credit bureaus (i.e., TransUnion and Experian, or other consumer credit information sources). Did you proceed with an order? Are you a new customer? *Joshua