Message+ doesn't work anymore with Sierra OS on Mac

RK1199

With the Sierra operating system, I now see blank bubbles where text should be on the Message+ app on my Macbook. This makes the app next to useless. It notifies me when I've received a text, but doesn't show me the message.

Now that Sierra has been out for 2 months, and with dozens of people reporting this problem, I hope that Verizon will update the software.

Also, it would be convenient if synchronization between my phone and the computer app were better. Often the computer would be missing messages.

Below is an example of what I see: Usually text bubbles, and occasional messages showing up.

Verizon_Support

RK1199,

Keeping your device running smoothly at all times is always a priority. I'm concerned to hear that things aren't working for you. At this time we haven't put out an update to this app specifically for Sierra. You can check for updates to the app periodically. Until that becomes available you can also use the web application for this at http://vz.to/2eTK96E . The other option would be reaching out to Apple to see if they have any workarounds or settings that could be adjusted to help this run correctly.

AndrewT_VZW

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