I have tried everything I can think of and searched several forums. Every time I try the QZ3_31F28 update (either automatic or through settings and checking for a new update), it says "Download unsuccessful: We were not able to download this update. To retry, go to Settings > System updates." I have tried multiple factory resets (including from android system recovery) I've tried wiping the cache partition, everything I could think of short of flashing the boot image.
Possibly unrelated: my bluetooth stopped working. It turns on for a while and then keeps turning on and off (hence why I started all this update nonsense, to try and fix the bluetooth problem).
I wouldn't be asking my own question if I thought I could find it somewhere on the internet. I would appreciate any help.