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My phone was not in use when this started. It has been doing this at least 3 hours. I really need my phone to be useable again.
Let's see what's causing the problem, I apologize for the inconvenience. Please place the device into safe-mode and see if the issue occurs while in safe-mode: http://www.verizonwireless.com/support/knowledge-base-112843/
AyaniB_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Thank you. I contacted Verizon Wireless through Facebook and was able to get help the same day.
