I ordered an iPhone 7 under the "$0 iPhone 7 Promotion" on Sept 26, 2016, expecting to trade in my iPhone 5s for $400 credit. During the backorder period, the credit card I used was stolen and my iPhone 7 order was cancelled by Verizon. I received the cancellation email, called Verizon twice, made a complaint, and still, no one can help me order the iPhone 7 again under the original promo. The only promo available right now is the $100 credit for iPhone 5s. At least give me a chance to update my credit card rather than just cancelling the order.
Customer for 15+ years!
