swap phones on same account

quercus4

My son and I want to swap phones.  Both phones are on our family account.  I found a video on the Verizon website that takes you through how to swap phones but it doesn't explain when to swap the sim cards?  Can you advise me when to do this?

Thanks, Beth

tikibar1

Guess I didn't get what you meant by 'reactivate'; to me, activating the phone is done by inserting the SIM card.  But now I understand what you're asking.  A suggestion would be to back up each phone, then do a factory reset on each phone.  Then once the SIM cards are swapped, each phone can be restored from the respective backup.