If I trade in my iPhone 6 for the "free" iPhone 7, what happens if they deem my phone is NOT worth the $650? I assume they will charge me the difference, but is there a way to know before committing?
This has caused problems in the past. If you follow everything, there is no screen damage or damage to the chassis, the phone works it should not be a problem. Make sure you send in the exact phone you send you would, down to the IMEI number. Document its condition when packing, and you may even want to pay for shipping and add your own insurance/tracking.
The phone is in good shape, but I just hate to send it away rather than having it checked out in a store.
Even having it checked in the store did not protect people. The store just sends it in to the same place and they have the final say, not the store. There were several cases last time where it was accepted by the store, but denied by the central review place. Just don't think the store has the authority to determine final final .
So I assume they send you the new phone first correct? What happened if at that point they tried charging me say 200 extra for my old phone and I didn't want to?
I believe Verizon makes you pay $650 up front as well send in your old phone. Then over 24 months they will slowly credit your account based on the value of your trade-in which may or may not be worth $650.
In the meantime they collect interest on your $650 and get to resell your trade in for $200 or $300. Oh by the way they are calling this a FREE UPGRADE.
It should take until January for the full class action lawsuit to be filed. lol
That is not how it works. You pay a device payment of $27 ($650/24) each month and then get a credit of $27 per month. You still pay taxes (in full in some states) and you won't start getting the $27 for 2 to 3 months.
MallSecurity wrote:I believe Verizon makes you pay $650 up front as well send in your old phone.
MallSecurity wrote:
I believe Verizon makes you pay $650 up front as well send in your old phone.
Then you would believe incorrectly as the terms of the $650 credit state "New device payment purchase required". If you pay $650 up front, what device exactly, are you making payments for each month?????
MallSecurity wrote:Then over 24 months they will slowly credit your account based on the value of your trade-in which may or may not be worth $650.
Then over 24 months they will slowly credit your account based on the value of your trade-in which may or may not be worth $650.
This is true. If you have an iPhone 6/6+ or 6S/6S+ in good working/cosmetic condition you WILL get the full $650. If you have an iPhone 5/5S/5C/SE in good working/cosmetic condition you will get $400. This will be credited back in 24 monthly installments as long as the device you purchase is still on DPP. If you choose to pay off the device or trade it in for a newer device, the credits would stop. This makes it so you don't get more in credit than you actually paid for the device. If you have an older model than what I have already listed, you do not qualify.
MallSecurity wrote:It should take until January for the full class action lawsuit to be filed. lol
Since this is no longer possible or even needed in this case, it should take a lot longer than that. lol
Why you can't sue your wireless carrier in a class action - CNET
Everyone wants to throw around the class action phrase these days. As to why, idk.
Especially when you are MUCH more likely to get a larger settlement with a small claims suit vs class action even if they were allowed.
The only people who usually make out with class actions are the lawyers.
Can you have the store ship it in for you?
This is such a great deal! I was able to trade my iPhone 6 in the store, got a receipt for $650, they gave me the iPhone 7 and BAM it was super simple!
I discovered that the US Supreme Court ruled that consumers cannot file class action suits against telecommunications companies. It has to go thru arbitration or small claims court. So the bottom line is that the Free iPhone offer isn't free at first... it becomes free after 2 years of credits... maybe.
Your reply makes absolutely no sense whatsoever. Go ahead and contact the Supreme Court and double check
MallSecurity is right.
https://www.dlapiper.com/en/us/insights/publications/2015/12/us-supreme-court-reaffirms-use-of-waivers/
My device was received by them Sept 22nd and is living in some kind of limbo. Either they give me the full $650 of I cancel all my lines. I'm sick of Verizon changing their trade in programs before you can ever even do a single trade in.
Which lets all be honest...paying you $650 over 2 years, and stopping the credits if you trade up for the iPhone 8 or leave. This entire promotion is just a recooked version of a 2 year contract.
You're not getting $650 credit up front, or in full.
I believe as long as you place an order (or pick from what is in stock) a iPhone 7 by Sept 30th, you are eligible for the $650 upon trade in of your iPhone 6 or newer as long as it is paid off, and in good condition.
Verizon (as well as the other carriers like TMobile) are selling bonds backed by customer 'contracts'. What is a better way to keep a customer from jumping to another carrier than offering free monthly phone credits? As long as you stay with Verizon, you get the monthly phone credit.
I am not sure how it benefits Verizon to give device credits, other than ensuring the total customers do not fluctuate as much as before.
Verizon Plans $1.2 Billion in Bonds Backed by Phone Contracts - WSJ
chrstahl89 wrote:Either they give me the full $650 of I cancel all my lines.
chrstahl89 wrote:
Either they give me the full $650 of I cancel all my lines.
The terms of how the $650 would be paid was not hidden. You agreed to those terms. You will not get the $650 upfront.
I mean if they magically come up with a way to state my perfect condition phones are somehow not worth the $650 over two years.
Then I pointed out that the promotion is really just a two year contract. Not being called a two year contract.
Like how they are currently trying to sell that their data isn't limited. Because a data cap with safe mode is somehow different than unlimited data to a cap, then throttle. It's all marketing bs.
I am soooo disappointed with Verizon. I traded in my 128k iphone 6 gold for the iphone 7. I feel like i was totally done wrong in this deal. I think I have no recourse at all. Honestly, my phone was in mint condition, always in the case, and yet, when they received my phone with this trade in program, they did not allow me the promotion, and said my screen was cracked or had dead spots. THIS IS JUST WRONG!! I tell you the truth, there was nothing wrong with my phone, now I get to pay 800 for the new phone with a 200 credit. If anyone knows what recourse I have, please let me know. My phone was in excellent condition.
Did they send picture of cracked screen?
This is exactly why I inquired earlier about using a different carrier to return the trade-in. I received a reply from Verizon that you have to use the USPS shipping label and box provided. How do we prevent this exact situation from happening? What steps can we take before sending in the trade-in? Has anyone in past promotions ever used a different carrier (FedEx or UPS) to submit their trade-in? Thank you.
SALCHI160, this is definitely not what we like to hear. We want to ensure everything is correct. We'd be happy to take a look and see what happened. To begin, please send us a Private Message regarding this concern. - KleoL_VZW
Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!