Is it always this difficult to make contact with a live person at Verizon? I've been trying to find someone foe 4 days now. their chat line doesn't em to work. I keep getting redirected to automate Q&A system which doesn't have the information I want.I'm beginning to believe we should have gotten our new phones from Sprint or AT&T instead of Verizon. I hate to call them because I almost neer get anybody that actually knows anything about these phones. any suggestions?
