HI! I am unable to receive my emails on my primary account. How do I fix this? I received a bunch of *alert notifications* saying my emails were undeliverable. Please advise! Thanks
Stephanie
Have you tried removing the account from the phone and adding it back again?
stephn5015,
Help is here! Making sure you are able to receive emails is pretty important. I know I rely on emails every day. When did this problem start to happen? Since you are receiving an alert saying your emails are undeiverable, does that mean you are not able to send any either? What make & model phone do you have?
AliciaS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Your storage may be full in your phone which will also prevent you from taking photos or receiving certain types of text messages.
Depending on the kind of phone you have this can be a simple fix with an SD card.
Give a little more info
HI, I am able to send emails, just not receive some of them. My phone is an iPhone 5s, I do have issues with the camera working sometimes
Sent from my iPad
Hi, yes the camera sometimes does not work , however I can send/ receive text messages.
Thanks for the additional information, Stephn5015. We definitely want to make sure you can use all features of your phone. Let’s continue to look into this. Any damage to the phone? Any recent changes to your email? Please tell us more about what happens when you try to use your camera.
DanielleR_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
HI, no damage, no changes. My camera is temperamental sometimes I can take a photo and not a selfie, sometimes a selfie but no photo.
I don't know, maybe I need a new phone.