How is Tmobile service in Massachusetts? After 20 years with Verizon and 2 different customer service reps telling me one thing, which never happened, I'm looking to switch. Any insight on service would be much appreciated
bettybias, we would never want to lose a long term customer like you. Loyalty like yours is very rare. Please allow us a chance to turn things around. What has happened? How might we assist?
LorenB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
You will ave to go to the T-Mobile Community Forum to ask the question of how the service is in your area. We are Verizon customers and can't help you with T-Mobile.
If you would like help with your problem with Verizon, please share and we will be happy to help you understand what may be going on.
I have the same question regarding Minnesota. Ready to walk after 15 years or so.
People here that know about T-Mobile are probably those who have switched to Verizon.
I have all 3 major carriers here. Sprint is dead to me. If you are thinking of switching don't take someone's word for it. Buy a prepaid phone and actually test their network. Best to spend $50 over making the switch and on the hook for a few months or paying for devices if their service is subpar.
Sank63 wrote:I have the same question regarding Minnesota. Ready to walk after 15 years or so.
Sank63 wrote:
Wouldn't it make more sense to go ask on at a mobile board?
No need to walk from our Verizon Wireless family (https://www.verizonwireless.com/featured/better-matters/), Sank63. What specific service issues are you experiencing?
We can check your specific area if you share the ZIP code for the trouble area.
AntonioC_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Hah, good luck!
I used to use Project Fi which was a service that used both Sprint and T-Mobile networks and the coverage was atrocious.
