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Bandwidth

chomps100

Hi. I need to address an issue that has been disrupting the maximum benefits of using VW's service. I surf the web daily as a source of income but am very conscientious of my usage. This is demonstrated through bandwidth monitoring, disabling automatic updates, not streaming, not uploading images, and downloading a minimum amount of pages. However, after some documentation through monitoring my bandwidth and matching it to the websites that I visit, I discovered a highly disproportionate ratio. For instance, today I came online to find a different anti virus program because I was unsure if what I had currently was faulty. I went to about four different websites and re chose Avast (after uninstalling it), in which it informed me would take up about 150 mb. After the download completed, I checked my bandwidth monitor and it stated that I had used already 600 mb of data! Then, without engaging in more activity, I watched the amount of mb I was using spike to 670. This problem has been consistent for approximately three months and I have tried several attempts to finding a solution. There was a period about three days ago where it showed the appropriate amount of bandwidth I used; on average, I used two hundred mb a day. Just yesterday, the numbers starting jumping again. What are the possible reasons for this matter?

Comments

renecone

I suppose that Verizon is a for profit company. Since no customer can prove how much data is actually used, Verizon could be at liberty to bill as much data as they wish. This is probably the reason unlimited data plans are no longer and for consumers is a conflict of interest. Unless customers have the ability to verify how much data they are actually using the consumer is at the complete mercy of the company and their data use measurement practices . I would assume at some point since this will become a problem as customers realize they are being taken advantage of. Eventually this will be brought to the FTC and proven an unfair practice. Until then we are all at the mercy of the company having honest practices. I think most consumers realize that relying on a large company to have honest practices where no checks and balances exist is non-existent. Unfotunate for the consumer and more profits for the company.

Verizon_Support

Good morning chomps100,

Thank you for sharing your wireless concern with us. I can certainly understand that you want to monitor your usage on a daily basis. This is a great way to proactivaly ensure that you are on the best plan for your needs. I would love the opportunity to assist on monitoring how much data you are using on a daily basis. May I ask what make and model device are you using? Also, how are you monitoring your data usage right now? There are several ways to monitor your data usage, most of which depends on what device that you have. One of the best ways to monitor data usage is My Verizon. This is because on My Verizon it will specify how much data has been used as of a specific time and day. Once you share the details of the questions above then we can partner together and get this taken care of for you.

Thank you...

ArnettH_VZW

VZWSupport

Follow us on Twitter @VZWSupport

unknown

renecone wrote:
I suppose that Verizon is a for profit company. Since no customer can prove how much data is actually used, Verizon could be at liberty to bill as much data as they wish. This is probably the reason unlimited data plans are no longer and for consumers is a conflict of interest. Unless customers have the ability to verify how much data they are actually using the consumer is at the complete mercy of the company and their data use measurement practices . I would assume at some point since this will become a problem as customers realize they are being taken advantage of. Eventually this will be brought to the FTC and proven an unfair practice. Until then we are all at the mercy of the company having honest practices. I think most consumers realize that relying on a large company to have honest practices where no checks and balances exist is non-existent. Unfotunate for the consumer and more profits for the company.

Yes you figured out Verizon's nefarious plan. To overcharge you so they can be investigated by the government and the CEO put in prison for a few extra $$$$. Not to mention the billions in lost revenue due to customer defection because of this genius plan. Yep that's the ticket!

renecone

Spoken like a true sympathetic Verizon employee. What other logical reason would Verizon have for limiting data plans? Also how many large companies are investigated annually because of nefarious corporate practices.

unknown

renecone wrote:
Spoken like a true sympathetic Verizon employee. What other logical reason would Verizon have for limiting data plans? Also how many large companies are investigated annually because of nefarious corporate practices.

Because the network can't handle it. Because they have 10 MHz for LTE on uplink and 10 MHz for downlink. Now each tower could have thousands of connections on it at one time. I'm not sure how you think you could have them all using unlimited amounts of data with that little spectrum. But maybe you have some knowledge in this area I don't have, so I'm willing to read your explanation of how this is possible.