I recently upgraded to a Note 4. Since then I have not been receiving all my texts from my iPhone friends...specifically group texts. Is there any fix for this?
Prilla, congratulations on your upgrade to a new Samsung Note 4! However, we're sorry to hear that you're missing important text messages from your iPhone friends. There's a simple fix for this issue. You will just need to disable iMessaging at Apple's website https://selfsolve.apple.com/deregister-imessage Keep us posted. LasinaH_VZWFollow us on Twitter @VZWSupport
But I never had an iPhone!
Prilla, that's an important clue! Are you connected to Wi-Fi when you miss those text messages? Please be advised that you must be connected to our network to receive group messages. Try disabling Wi-Fi and connect to our network. Keep us posted. LasinaH_VZWFollow us on Twitter @VZWSupport
THat doesnt make sense! How would I know to disconnect from wi-if to receive a text message?
Group messages are MMS and need cell data no WiFi
Bit I should still get them when on wi-if as long as cell data is not turned off, right?
To get mms (group messages/pics) you'll need cell data on
if my wifi is on does that mean my cell data is off? I get some group messages but not all. I am on wifi all the the time I am home or at work. I never turn my cell service off.
I'm glad that you asked Prilla!Wifi will serve as the primary internet source when connected on a Verizon smartphone. The cellular data is not turned on, just merely suspended when connected to wifi. May I ask what model device is not getting the message in your group messages?Thank you… ArnettH_VZW Follow us on Twitter @VZWSupport
I'm the only one not receiving them. Me and other android users. I have a Note 4. The sender has an iPhone 6+
Mine is doing the same thing, I cant receive any group messages from anyone in my group message. Went from iphone to a Note 4. Need help ASAP. Need my group messages to work
