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Could not activate cellular data network

My iphone 5s has been getting this message if I am not at home connected to my wifi. Error comes up while trying to use my email, any apps or go on the internet. I can still make phone calls but can't text message anyone.

So far I have checked to make sure the data is on, roaming is on, I have done a soft reset & restored network settings.

Anyone else know what can be done to fix this?

Thanks

Comments

Verizon_Support

Let's look into this alyaa13! You should always have an excellent working phone/ service. When did this start? Please try powering off and removing SIM card for 30 seconds. Let's see if this reconnects you to Cellular Data. http://vz.to/1xnDdk0

Please keep us posted.

Thank you,

VanessaS_VZW

Follow us on Twitter @VZWSupport

luckyone326

Same thing is happening to me - was your issue resolved?

Thanks!

alyaa13

Just did this, still has not resolved the issue.

mindyhn

I am having the same issue - none of my internet required apps are working.. is this a verizon connectivity issue?

unknown

Settings-cellular

Make sure all the following are on.

Cellular Data (must be green)

Enable LTE (must be green)

Roaming (must be voice & data)

You can also turn airplane mode on then off and see if that helps.

http://www.apple.com/support/iPhone

Good Luck

luckyone326

Still having same problem...is this a Verizon issue?

luckyone326

I'm having same issues - have removed & reinstalled apps - still not working.

Verizon_Support

Hi Luckyone326,

Thanks for all of your hardwork! What zipcode are you in? When did this issue start? Did you reset network settings on the device? Go to settings>general>reset>reset network settings.

Thanks,

PamelaF_VZW

Tweet us @vzwsupport

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