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voicemail notifications not displayed

Voicemail notifications are not displayed on my Phone App on Apple 5s unless cellular data is enable displaying it on visual voicemail.

I would like to be notified of voicemail even when cellular data is disabled as it was before.

How do I set this up?

Comments

Verizon_Support

tomefleming, I don't want you to miss any of your voice mails. While you are connected to your wi-fi do you still have your cellular data turned on? You can always check when you are on wi-fi go into your Settings, tap on Cellular, and make sure the switches are green for Cellular Data and Enable LTE. You will only get notifications for voice mail while on the cellular data network. You should still be getting missed call notifications and you will be able to dial into your Voice mail with *86 while cellular data is disabled.

KevinR_VZW
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john_john

I'm not getting these either. It doesn't matter if I'm on wifi or cellular data. I have never received a voicemail notification on my Note 4.

John

Weth

With the latest iOS upgrade, notifications will only show if you have cellular data turned on. This is something introduced from Apple and not Verizon. It is not known whether Apple considers this a bug and will fix it in newer iOS updates or it is "working as intended."

ultrawahine

I've been having problems for about a year with my iPhone4. I was getting the voicemail indicator and was able to retrieve them. Then all of a sudden, no indicators even though callers said they left a message. They also said it was the default greeting and not my custom one. I tried to set it up again but had problems with that.

Recently I upgraded to the 5C and same problem. When I access voicemail to try to retrieve emails, it asks for my PIN which is supposedly the same as the password for the Verizon website. Well, that didn't work and I tried every possible PIN that I could think of. So now I can't retrieve any emails that may have been left AND I don't get an indicator. I have both LTE and Cellular Data enabled.

This is frustrating as hell. Can I just get my voicemail totally reset from ground zero? I need this working again. What's the point of having voicemail service when you can't use it?

Verizon_Support

Hi ultrawahine!

I know voice mail notifications are very important and I apologize for the inconvenience! Let's get to the bottom of this. Please follow and Private Message me for additional assistance.

AyaniB_VZW
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ultrawahine

I do not use Twitter and prefer not to sign up just to get an answer. Can you please provide a solution here on this post?

Verizon_Support

The good news is that we do not require you to sign up for Twitter. This is just our signature letting our community know that we are also on Twitter for support.

We are asking you to reply to our private message here so we can get more details from you. We may need to check the provisoning for your account.

TamaraH_VZW

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

pcurrid

Same here. Galaxy Note 2. No voicemail icon in the notification bar. Every support thread I've searched says to go into personal options on VM and choose the option to show notifications. I would, except on the VM menu, I am not presented with that option.

Very frustrated. This started two weeks ago and I am missing voicemails because I don't know I have any.

Verizon_Support

Hi there, pcurrid,

I know how important those voicemail notifications are. Are you just calling voicemail? Or are you using the Visual Voicemail app? How long have you been having these troubles? Did it start with any update or app downloads? We certainly want to get to the bottom of this with you.

LeoL_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

pcurrid

Hi:

The problem started 3 weeks ago when I bought a replacement phone. My

original phone under the contract, a Samsung Galaxy Note 2, broke, so I

bought a used one. Same model.

I put my original sim card in the replacement phone, and everything works

as it should except that I do not get the little voicemail icon in my

notification bar if someone leaves me a message. The only way I can see if

I have a message is to dial to my voicemail, but that is not a convenient

option because I don't think to dial my voicemail unless I know I missed a

call.

I have regular Verizon voicemail, not the visual voicemail.

In setting up my phone, I installed dozens of apps -- all ones that I had

used on my original phone.

One thing that doesn't work, which has been suggested for this problem, is

to go to my voicemail settings, personal options (4) and choose 1 for

'notifications'. However, 1 is not an option on that menu for me.

Thank you.

Peggy

On Wed, Aug 26, 2015 at 5:44 PM, Verizon Wireless Customer Support <

Verizon_Support

Thanks for the information. On your previous phone, were you dialing *86 each time to access your voicemail or were you using the app? When you are in the menu system for the voicemail, are you able to find any option that says “Message Waiting Indicator On or Off”?

ChristopherM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

jono91702

I am not getting VM notifications either. I am seriously considering switching platforms or even carriers due tenths issue. Its been happening for over a year and this sh*t it very frustrating. Its frustrating to see a day or a week later that you received a very important vm. Really hurting business and personal relationships. Someone form verizon please contact me so I can make a rational decision to drop this company or not.

Thank you.

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