Cellular Tower may need an inspection.
Anonymous
Not applicable

Hello, I do greatly apologize for posting about this. However, my community has a Verizon tower within 1 mile. The tower has always output a strong 4 bar signal. Over the last 2 weeks, the signal has significantly decreased to a very slow 1 bar signal. How would one report this or is it even worth reporting?  I greatly appreciate all responses. Thank you. ♥️

 

I’ve also been considering getting a LTE Home Internet Router so this issue definitely will be steering me away from that potential until it is resolved.

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Re: Cellular Tower may need an inspection.
SynthpopAddict
Contributor - Level 3

You could try leaving feedback in the Check Network Status widget on Verizon's website, or maybe report it on Downdetector if nobody from CS responds here.

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I'm not a Verizon employee, just another customer trying to help.

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Re: Cellular Tower may need an inspection.
SynthpopAddict
Contributor - Level 3

You could try leaving feedback in the Check Network Status widget on Verizon's website, or maybe report it on Downdetector if nobody from CS responds here.

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I'm not a Verizon employee, just another customer trying to help.
Re: Cellular Tower may need an inspection.
vzw_customer_support
Customer Service Rep

Hello 👋thank you for bringing this to our attention. Verizon strives to provide reliable service and we are concerned to learn that you are experiencing issues in the area. To better assist, I'll be sending a Private Message, please reply to it, so we can get started. 

~Maria

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Re: Cellular Tower may need an inspection.
SynthpopAddict
Contributor - Level 3

Maria, the original poster of the thread has deleted their account since they now appear as "Anonymous" so I doubt you can PM them.  I am not having any service problems.

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I'm not a Verizon employee, just another customer trying to help.
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