I was in Puerto Rico till May 12th 2021 and the overage is bad, most of the time I cannot reach another US person with an error message: this international call might be charged extra and silence after!
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Being able to communicate while traveling is essential. We're sorry to learn about the recent issue with using service in Puerto Rico. that must have been a painful experience. During your future travel, we recommend that you contact us or our Global Support team to discuss coverage concerns. The contact numbers are 800-711-8300 (Support Team) or 908-559-4899 (Roaming Internationally). We hope this information is helpful. Your business is appreciated.
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