How to add LTE Network Extender in my devices?
Cheng2012
Enthusiast - Level 1

Hi,

Anyone knows how to add 4G LTE Network Extender 2 in my devices?

I 'd like to user Configure Access Settings to set the extender to close mode.

It seems I have to add the extender in "my deivces" first.

 

Cheng

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Re: How to add LTE Network Extender in my devices?
jav6
Champion - Level 3

@Cheng2012 wrote:

Hi,

Anyone knows how to add 4G LTE Network Extender 2 in my devices?

I 'd like to user Configure Access Settings to set the extender to close mode.

It seems I have to add the extender in "my deivces" first.

 

Cheng


Is your extender up and working?  If so, it should have been added to your account.  The MAC ID has to be added/associated to your account in the VZW database(s) before it will connect to the network servers.

I have the opposite problem where I have two old 3G Network Extenders that show up on my account devices but I CANNOT remove them and customer service/technical support cannot either!

...Just another VZW customer...trying to offer some assistance...
Re: How to add LTE Network Extender in my devices?
vzw_customer_support
Customer Service Rep

Hi! Has your extender been activated?

*Harley

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Re: How to add LTE Network Extender in my devices?
vzw_customer_support
Customer Service Rep

We strive to provide the great service our customers deserve! Feel free to send us a Private Note so we can check into this with you personally. *Matthew

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