Mobile hotspot keeps randomly disconnecting
Enthusiast - Level 2

My hotspot on my iphone keeps randomly disconnecting. It has nothing to do with my iphone, because when I had a windows phone, the same thing kept happening. It also has happened on 2 different windows 10 PC's It is getting tedious to have to constantly rest my mobile hotspot on my phone and wifi on my computers to get it to reset.  I have to do this between 5 and 10 times every day.   

Re: Mobile hotspot keeps randomly disconnecting
Customer Service Rep

Let’s get to the bottom of why your Hotspot feature is disconnecting and put a stop to it.  When does this first start?  How often is this happening?  Is this happening when connecting to any other devices besides the two Windows PC devices?