Poor coverage
Toy74
Newbie

Coverage in my neighborhood is awful. It has been this way for quite some time. I live in the Pooler, GA area, zip code 31323

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3 Replies
vzw_customer_support
Customer Service Rep

It's worrying to see you're experiencing issues with your service. Please tell us, what services are being impacted? Is this impacting multiple devices? Does this happen during specific times of the day? ~Geo

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Toy74
Newbie

My family has four cellphones and they are all impacted at all times in my home and neighborhood 

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vzw_customer_support
Customer Service Rep

I appreciate you sharing those details with us today, Toy74. I know I would want to make sure my family can stay connected. When specifically did this issue first start happening? What are the nearest cross streets there in Pooler? Do you have Wi-Fi at home?

The reason we ask about Wi-Fi is that often times the immediate solution to help improve your coverage is something like Wi-Fi calling. Learn more here: https://www.verizon.com/support/wifi-calling-faqs/

-Joseph

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