internet in Freeport, Maine
NdeP
Enthusiast - Level 2

Why can I not access the internet on my Samsung AO2s in Freeport, Maine?  As soon as I move outside the town, everything works fine as normal.  Is this strictly a Verizon problem?

I see that this topic was raised some years ago but there has been no useful response.

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4 Replies
vzw_customer_support
Customer Service Rep

Hello NdeP

 

We want you to have access to your device whereever there is service. When did  this issue start? Can you use service outside? Are you a prepaid customer or was this on a monthly account? -Joe

NdeP
Enthusiast - Level 2

This problem started months ago (possibly years ago).  I have no other problems connecting to the internet indoors or outdoors.  I am a prepaid customer.

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vzw_customer_support
Customer Service Rep

We know how important it is to have proper working service, and we are here to help. I will be sending you a Private Note, so please keep an eye out for that.

*Crystal

NdeP
Enthusiast - Level 2

I have not seen the private note.  Please resend.

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