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Verizon 5G Router/Google Mesh/double NAT

I got Verizon 5G last month, and set it up for passthrough via a Google Mesh network with 3 nodes. At the time, I was able to connect directly to the router with an Ethernet cable to LAN 1 and 192.168.0.1. Speedtest showed a healthy ~250 Mbps through my google mesh network, and the native Verizon wifi network ceased to be visible (this is what I expected).

I noticed today that my speeds were _way_ down (~12-13 Mbps) and that the Verizon network was once again visible. I tried to connect an Ethernet cable again, but I can no longer log into the routers WebUI.

What should I do?

Comments

Verizon_Support

We're sorry to hear that you're having problems with your 5G Home Internet. We want to make sure were doing everything we can to help you. We're going to send you a Private Note so we can assist.

~Jesse

bruce-955

I had that happen to me a few months back after a firmware update to the gateway. I had it setup similar in passthrough mode and accessing it through the 2nd LAN port. I could not access it in any way after the firmware update and ended up having to do a factory reset on the gateway and set it up again.

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