$200 Home Depot Gift Card Offer

[cmpedal]

I am not exaggerating when I say that I have spoken with 8 different representatives regarding the $200 Home Depot Gift Card promo I was supposed to receive as a result of signing up for Verizon 5G Home Internet. I was told that after 65 days of service I would receive the promotional gift card. I am very disappointed that not one of the agents was able to help. One of them gave me the wrong promo code, another told me to look in the app which wasn’t there and another said they would resend the email after a few days and I still haven’t received it. We have been customers of Verizon for over 26 years and expect better than this. I worry that my offer is going to expire soon and part of the reason I wanted this plan was because of the promo. Very disappointed.

[vzw_customer_support · Accepted solution]

cmpedal, $200.00 is a lot of money, and most importantly, it's something we promised so we want to keep our word! We're sending you a Private Message so we can help find you a proper solution to all of this.

~Jesse

[Rollster1]

Same, but mine was $300.  This is pretty unethical from my POV.  Thoughts on what we can do?

[Bednedmom9904]

I am dealing with the same issue of not getting the Home Depot card $200 

[vzw_customer_support]

Hello Bednedmom9904,

What exactly has been going on when you try to redeem your promotion?

-Christopher

[EMK74]

I have run into the same issue for the $200.00 Verizon gift card. I never got the email and so when they send me the email and  I check the status it was denied because it was a duplicate.  Same junk for the NFL package. Was told t least 4 times ones eligible and then all

of sudden I want because I chose $400 off a Samsung purchase which is nowhere in my profile. This is the worst service I I’ve had for anything I have in internet service.