$200 amazon gift card

[Generaltypically]

How do I receive my gift card after setting up my 5g home internet, I've tried everything I've already selected the Amazon gift card, but it has not been emailed to me

[MichaelCJ51]

How long after setting up your internet were you able to see the tile to request the gift card? People are saying it takes 60 days, but that can't possibly be correct. I've been waiting two weeks now, and have seen no way to request the gift card.  

[vzw_customer_support]

We are sorry to read that you are having issues with your redemption, we will be sending you a private note to better assist you.

~Freddy

[hinton1]

It been weeks and no card 

[Carrie12265]

We have been waiting three weeks.  We were originally told 48 hours after activating, by the rep that came to our door.  All I can say is we left Verizon years ago because of misrepresenting products.  Can not help but think we are there again.

[vzw_customer_support]

We can help you with redeeming the offer for this gift card. Have you checked for the tile on your My Verizon account? ~Peter

[niki187nj]

No Gift Card, no email, no nothing.  No help from repeated calls/chats with Verizon support.

[vzw_customer_support]

We are here to help, and we will be glad to help you clarify this situation. We sent a Private Message to further assist you. ~Geo

[vzw_customer_support]

Thanks for taking your time to reach out.  You should receive he Amazon Gift Card within 24-48 hours of redemption.  You will also be able to check my status through tracking available at the Verizon Promotion Center (https://www.yourdigitalrebatecenter.com/#!/).  Please reply to the Private Note to follow if you should need additional assistance with the Amazon gift card.

-Deb

[thommywadd]

I need help $200 AMAZON gift card 5gnhome internet been activated since Dec 1st 

[ZacT100]

 

Have you found a solution to this issue. I’m experiencing the same.

[R4chelkh]

I'm having issues redeeming my Amazon gift card and the chat support has been having "technical issues" every day. The option on the app does not allow me to click to redeem and I have not had anything sent to my email. Can someone could please assist with this?

[vzw_customer_support]

Hello. We are here to help with your promotion questions. I'll be sending a Private Note, please reply to it, so we can get started. 

~Maria

[nonnafriday1935]

Where would this private note be sent because I’ve received nothing.

[KH-OrnEsh]

@nonnafriday1935 

To see private messages sent to you, please click on  the envelop at the top right of the page.  

To respond to the message, scroll all the way down to the "Reply" box.  

[nonnafriday1935]

I understand where the private messages are, what I was saying was they never sent me one. That is what is continuously happening. Someone says they will help and reach out to you and they don't. They give the same answer as everyone else......you should be able to see the promo on the 13th. That is not even what I continue to ask. Are these answers scripted because that is all anyone continues to answer without any resolution to anyone's issues on this forum.

[Chee63]

I am having trouble redeeming the $200 Amazon Gift Card after receiving an email that says: Redeem your rebate. When I click the button it takes me to a Notifications page, not a redemption page. 

[vzw_customer_support]

Hello, we know the importance of managing your service, especially if you are having problems redeeming your Amazon Gift Card deal. Our main concern is to provide the support you need.

We sent you a Private Message. Please review at your earliest convenience.

~Gilbert

[jp20037]

Hello, 

I am a new Verizon Customer and this is my first Community post. I am having the same issue. I can redeem my Disney offer but not this one. Can someone please help? Thank you.

Jeff

[vzw_customer_support]

Hello. Welcome to the Verizon family! We'll be happy to help with the steps to redeem your promotion. To better assist, please tell us a little more. Have you received the confirmation email to the email address provided at the time your placed your order?

~Maria

[AD2074]

Yes I received an email saying that my order was picked up and activated, and that I qualify for the offer but it didn’t give me any way to redeem the offer.