65 inch tv promo

[Rroon]

Any clue about where to find the redeem button for this promotion????

[vzw_customer_support]

We want to help you with redeeming your promotional offer. Can you provide details on this offer? ~Peter

[Rroon]

Thank you Peter

The details are I bought a new iPhone and tge promotion included a $200.00 gift card and a 65 inch tv

[vzw_customer_support]

Thank you for that additional information. Upon review of the promotion for the TV you are eligible on day 30, as the promotion is less than 30 days old that window has not been met yet. As for the gift card, can you please provide more details? Where is the gift card for?  

-Melissa

[Rroon]

Hello Melissa

The gift card is through Verizon, a verizon gift card. I will check back on the 4th of May for the button for the Tv

[vzw_customer_support]

I'll need to take a closer look at your account ot make sure you're provided the right instructions. Please be on the look out for a Private Message. 

-Melissa

[Rroon · Accepted solution]

Talked with Melissa on Tuesday and was told it would take 3 days to finish investigating , it's been 3 days but no update? 

[Rroon]

Can someone tell me where to redeem the tv ? I purchased the phone on April 1st and according to the reply in thus thread I should be able to redeem today, any help is appreciated

Thank you!

[vzw_customer_support]

Thank you for reaching out Rroon about the redemption process.  I bet you are excited to about this TV offer. Upon completion of the eligible device order for a new line on Unlimited Ultimate or Unlimited Plus, you will receive an email with confirmation of the order and the redemptions date. You will see a reminder on day 30, 31, and 53 following device activation, with 60 days to redeem the offer. Have you checked your email and spam for the initial emails sent?

-Deb

[Rroon]

Thank you Deb!

Tomorrow will be the 30 days since activation, is that when I should get the email?

[vzw_customer_support]

Rroon, thanks for following up. You should have already received an email with the redemption date. Have you obtained it? Have you checked your SPAM or Junk folders? 

~Gilbert

[Rroon]

Nope have not received in either place

[vzw_customer_support]

Rroon, that's correct. You'll receive the e-mail on the 30th day. We hope you enjoy your TV!

~Jesse

[Rroon]

Thank you! Today is day 30 waiting on the email! 

[vzw_customer_support]

Thank you for checking and for the additional information Rroon. Please be on the lookout for a Private Message from us so that we can investigate your promotion concerns further.

-Andi

[Rroon]

 wrote:

Rroon, that's correct. You'll receive the e-mail on the 30th day. We hope you enjoy your TV!

~Jesse

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I have reached the 30 days plus and no email! Could someone please fix this or help!

[Edgardonelson]

Where can I redeem the 65 in tv

[vzw_customer_support]

Hello, Edgardonelson. Help is here as we can assist in getting the promotion in question. Please tell us more. Which service did you begin to qualify for the TV? 

-Natasha

[Stretchh]

Omg I’m tired of look to no avail this is pass ridiculous now 

[LawrenceFishburn]

Did anyone ever find where to redeem the TV offer? I was told it would be in the Verizon UP tab after 30 days, but I still haven't seen it.

[vzw_customer_support]

We're here to help with your offer. The offer would be on your My Verizon account under Home, then Make the Most of your plan. You should see the tile to redeem the offer. ~Peter