Can’t redeem my Xbox serie X promotion

Ivergaracl
Newbie

Hi! I get an error when trying to redeem the Xbox serie x offer for new customers.

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vzw_customer_support
Community Manager
Community Manager

Hello, Ivergaracl, we want to help ensure that you're able to redeem your Xbox promotion. So we can best assist, we will be reaching out via Private Message.

-Lauren

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Dr_Brosc
Newbie

I’m having the same issue. Once I click claim I just get a white page that never loads. It seems like a common error. 

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vzw_customer_support
Community Manager
Community Manager

Hello, Dr_Brosc. Help is here as we always want to see our customers get their promotion. I have sent you a Private Message for further assistance. 

-Natasha

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Yuki5701
Enthusiast - Level 1

Me and multiple other people going through the same thing. I don’t understand the problem, just give us what was promised..

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