Cant redeem xbox gift card

vitals817
Newbie

when I try to redeem xbox gift card it ask to register email .when I do I get this error Our apologies. Due to a system issue, your registration was not successful. Please try again later

 

thanks

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4 Replies
vzw_customer_support
Customer Service Rep

We're sorry to hear you're having trouble redeeming your Xbox gift card, vitals817. We'd like to take a closer look into this with you. Just to confirm, how are you redeeming the gift card? Is this on the Xbox itself or your Microsoft account? 

-Danielle

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vitals817
Newbie

I am trying to get the gift card code on the verison webpage so I can redeem it .sorry for the confusion thanks

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vitals817
Newbie

trying to claim the gift card . when I try to register my email it gives me this error msg  Our apologies. Due to a system issue, your registration was not successful. Please try again later

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vzw_customer_support
Customer Service Rep

Hello vitals817, we want to make sure that you are able to redeem your gift card. We will be reaching out to you via private message to better assist you.

-Luis

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