I received the redeem email and wasnt able to redeem it through there i spent 4 hours on the phone with customer service where they claimed that a higher up would email me in three days with a direct link to redeem my xbox series s and i have received nothing!!! I am beyond frustrated with verizon right now. How cant i get my xbox series S i dont have time for another 4 hour session with verizons customer service. Anyone else have this problem?!
Yes, exact same issue with no resolution yet. I guess, worse case scenario, I can always go back to my previous provider. I've been with Verizon over 10 years, so very disappointed in this experience.
We're sorry to read about the issue with redeeming your offer. We're here to help. What happens when you try to redeem the offer? ~Peter
I ended up being able to order mine i checked the app today and suddenly i was able to redeem it after all the hassle i went through
We are here to help. We sent a Private Message to assist you.
~Geo
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