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Hello, We bought an Iphone 15 PRO from Costco in Bend, Oregon on Nov 11, 2023 we were suppose to get a $100 Costco gift card.
I have not seen the Gift card in email yet
Steve
Solved! Go to Correct Answer
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We want to make sure that you are able to redeem your promotion. Please tell us, have you checked on My Verizon? Also, don't forget to check on your spam folder. ~Geo
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Checked Spam folders nothing seen
Where do i look on My verizon?
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vistags, we're sorry for the previous message. The shop card won't show up on the app. The e-mail will come from costco@digitalshopcard.costco.com. Please check and let us know if you see it.
~Jesse
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I only have a digitalshop card from March 2023 which was for flooring we purchased. I donot have anything from November 11, 2023 or later.
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vistags, no worries. We can help you get this taken care of. We're sending you a Private Message so we can figure out what's going on.
~Jesse
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OK Vistags and have you reached out to Costco? To see when the gift card will be delivered? -Joe
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No i haven't contacted Costco I thought Verizon was the one sending the card. IS there a number to call at Costco? the Verizon kiosks does opt have a phone.
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Costco is sending another Email so i am good now.
Thanks
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Vistags, glad to see Costco is sending you another email and that you are good to go.
We want to take this moment to promote our My Verizon application: m.vzw.com/m/myverizonapp. It is the quick, easy and convenient way to monitor and manage your account. Anything, from device updates to plan / feature changes to usage / invoice / payment details, is available in the palm of your hand.
Thanks for being the best part of Verizon.
~Gilbert
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I need help with this topic too. Purchased two new phones at verizon kiosk at Ft. Wayne Costco in December 2023 and was to have received Costco shop card/s. Haven’t yet received.
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Our Costco Verizon kiosk is gone. Replaced by T-Mobile. talked to Costco manager. He gave me a phone number to Verizon. The Verizon rep says no gift card will be sent. The gift card was promised by a Verizon kiosk employee not Costco.
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My Costco Verizon kiosk has been replaced by TMobile. I asked the Costco manager. He gave me a phone number. That number was to Verizon. After a long talk with a person we came down to this: "No gift card will be sent have a nice day".
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I have the same situation, I purchased from Costco 12/21/2023 and have not yet received the shopcard... Please help. Thanks!
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I have passed the 90 day plus 14 week time frame for the $600 I am owed as well. I have checked my spam, Junk etc. Seems they want people to forget.
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Hey there, bigslim187211, we can help make sure you receive your Costco Shop Cards. So we can best assist, we will be reaching out via Private Message.
-Lauren
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I am having the same issue as well. We bought phones in December 2023 and it has now been past the 90 days plus 14 weeks. I have searched all folders of my email & found no gift card. Please reach out to me. We have had nothing but trouble since we upgraded. We have reached out to Verizon and received no help/support. The Verizon kiosks in Costco are all gone now.
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We know the importance of managing your account, especially if you are administering your promotions. Verizon is here to help.
You can always view the promo details, through our official page: https://www.verizon.com/deals/.
We sent you a Private Message. Please review at your earlies convenience.
~Gilbert
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I received your private message and others from multiple reps. Everyone says they will help but no one has helped. I still haven’t seen my Costco shop cards as promised and I upgraded 2 phones in December of 2023.
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I am looking for help here as well. Purchased 4 phone upgrades in December 2023 from a costco kiosk. I have checked my spam and regular mail folders for any messages from [email address removed per the Verizon Terms of Service] and have nothing. I am owed a total of 4-$100 gift cards. I am well past the 90 day return and 14 week waiting period. There are no more verizon kiosks in costco for me to talk to. Please help.
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We're sorry to read that you have not gotten your offer. We will be sending a private message. ~Peter

