Free 43 inch tv offer

[LeoJones23]

Started 5G Home internet  in February 2025, never received the email with the Samsung TV Promotion rebate or how to redeem. How do I get help with this?

[vzw_customer_support]

We'll be happy to assist and look into any promotions running at the time you activated your services. Please be on the lookout for a private message so we can gather more information.

-Katie

[LeoJones23]

Where do I find the message?? I can only locate the account notifications part, can't find any messages portion of my account?

[vzw_customer_support · Accepted solution]

Resolution Update: By partnering with support, the issue of the missing Samsung TV promotion for 5G Home service was resolved through an escalation ticket. If others encounter similar problems with redeeming a promotion they qualify for, we recommend first reviewing our 5G/LTE Home and Home Plus offer FAQs here to receive guidance on how to redeem a qualifying offer: https://www.verizon.com/support/5g-home-offer-faqs/

If you meet all eligibility requirements for your specific 5G/LTE Home promotion and are still experiencing issues, please contact us for further assistance.

~Izzy