Free TV promo

[VioletsMommy2022]

Hi, 
It seems that I haven’t received the email needed to claim the promotion. The 30 day mark was on the 11th and I’ve checked my regular inbox as well as spam folders. I suppose it’s time to contact customer support. Can I do that with this post?

[vzw_customer_support]

We would love to help ViloetsMommy. What TV was this for? What device did you upgrade too? What plan are you on? -Joe

[VioletsMommy2022]

Hello and thank you for your reply Joe. In May I established new service  for two iPhone 15 Pro Maxes with  Unlimited Ultimate  plans. I think the promo was for a 65 inch Apple TV, but I’m not 100% sure on the exact model of the TV. 
Thanks in advance, Violets Mommy

[vzw_customer_support]

Thank you for this information. Have you reviewed your My Verizon account to check for the offer there? ~Peter

[VioletsMommy2022]

I just checked each section under the My Verizon account tab and didn’t find anything regarding the offer.

[vzw_customer_support]

Thank you so much for the information, VioletsMommy2022. To best assist, we'll be sending a Private Message your way.

~Izzy