I signed up for Verizon’s internet deal during black friday and was told I’d get the Xbox and gaming bundle. I was able to place the gaming bundle, but there is nothing listed for an Xbox. I have called multiple times and went into the store, and it has still not been resolved. Was this just a lie into getting the internet?
I feel like I have to keep pushing for something that was promised.
We always want you getting any eligible promotions and are here to help. A private message is being sent to assist you further.
-Sean
Same here....I was promised the same deal and seemingly every excuse is being made to avoid honoring the promotion. Spent about 6 HOURS on the phone/in person trying to resolve this....literally 2 HOURS on the phone today alone! Only got the gaming bundle but still had to fight tooth and nail just to get the $50 gift card that was included with that!... But STILL NO XBOX. Apparently, this is not an isolated issue as there are many posts from those with similar experiences. All that I can say is "Wow!"
Hey there, PS19, we want to help make sure that you're able to claim your offer! So we can better assist, we will be reaching out via Private Message.
-Lauren
Same here no Xbox after signing up, I’m canceling service…
We never want to see you go! We are here to help. When did you start service? What plan are you on?-Joe
Hey there Revarkhoz. We can take a look into this for you. So we can better assist, we will be reaching out via Private Message. -Dee
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