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I can't get into my account to redeem my reward Xbox s series,and many technical people have tried so now just stuck on hold for 2weeks now,o and it took 3weeks to figure out I had a faulty internet modem that had to be resent to me. Wow I'm ready to go to another provider!!
Hey there, djriddwitt, we want to help make sure you're able to claim your offer! You mentioned you're unable to access your account in order redeem your promotion. To clarify, are you unable to sign in to My Verizon? If so what happens when trying to access your account? Can you confirm what type of Home Internet service you are using?
-Lauren
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