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Like many others, I seem to be unable to redeem my $200 Amazon gift card. I received an email with instructions on where to go in the MyVerizon App; but the specific tile the email mentions is missing. I’d very much like to use that gift card; so any help would be appreciated.
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Thank you for reaching out to us in this platform. We'd be glad assisting you to redeem your promotion. I'll be sending you a Private Note, please reply to it, so we can get started.
~Maria
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Good evening,
I have the same issues except my email mentions the gift card but has no link to click or anything and I need assistance.
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I'm having the same problem. I got the email, but no link to claim the card! My plan was to use the gift card for Christmas, but I haven't gotten it yet.
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BloopityBloop96 We're sorry to read about the issue with getting the card and we're here to help. We'll be sending a private note. ~Peter
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Johwel8, we want to figure out what's going on with that Amazon gift card redemption. We're going to send you a Private Note so we can help you.
~Jesse
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Im having the same issues. When i went to redeem the Amazon gift card it gave me an error and the redeem link disappeared afterwards
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i am also dealing with this issue. I received an error and it disappeared
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We're sad to see you are experiencing issues with your gift card and we will be glad to help. We sent a Private Note to assist you. ~Geo
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Yeah, you might want to let me in on the secret, too. Because I added the unlimited plus home internet onto my existing unlimited cell plan, was told by the agent I'd get the card, then got an email after everything was set up saying I'll get the gift card, and that I just have to register for it. But it didn't give a link or any information on how to "register" for it. THEN when I called and spoke to customer service she tried to argue with me for half an hour that that offer was only for people who are transferring their internet service from another provider. I tried to tell her she's perhaps mistaking that for the $500 bill credit, and not the gift card. "It says that, right here," "It says that, right here," she insisted over and over again, referring to something on her computer screen and specific to both the gift card and the bill credit.
The concept of having to honor offers advertised and published was totally lost on the customer service rep. and above her pay grade. I was not want to find fault with that, so I asked for a supervisor. "There are none available," was the reply I got.
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Yeah I’m still working on it. My current service representative is having me wait a week to see if the offer tile repopulates. We shall see.
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Hello, nedla, we want to help ensure that you receive your Amazon offer. So we can best assist, we will be reaching out via Private Note.
-Lauren
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There is no link appearing for registration, please advise
Thank you
Znake
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We hear you loud and clear and we are here to help. We sent a Private Note to assist you. ~Geo
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I am having this issue as well and I am still awaiting a response.
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Hello, I checked my personal messages and did not receive anything. Please assist.
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I am having the same issue and getting nowhere with reps that i have talked too already.
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We are sorry to read that you have been having issues redeeming your promotion, we'll be sending you a private note to further look into this.
~Freddy
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I am also not seeing my option to redeem the Amazon gift card
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Hello atroz04. We would love to help with any gift card issues. Please look for our private note. -Joe
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Could you please help me also? I’ve been going around and around with people in the help chat with no success.

