I sign up for Verizon 5G home Plus to get the offer of the Xbox One and the amazon gift card. I received the amazon Gift card redemption email same day i activate my service but today i still not received the Xbox redemption email.
Hello, JoseVC. Ensuring you get your promotion is a must and help is here. Have you checked your My Verizon account to complete the order for the Xbox? Go to My Verizon, navigate to the My Verizon account page, click on Get Xbox Series on us redemption tile under 'Make the Most of Your Plans'. Please let us know.
-Natasha
Yes, I already check on the section make the most of your plan and i have nothing to redeem the xbox. I have no options available to redeem and always i ask for support received the same answer. They said i must wait 5-7 days. No matter when i ask is the same answer. ๐๐ปโโ๏ธ
Thank you for the information. Please tell us a little more, are you using your mobile or a desktop to access My Verizon and redeem your promotion?
~Maria
Im redeeming at my cell phone, I already redeem the 200 amazon gift card on my phone. Im just not getting the redemption link, and no one is giving me a valid answer.
I appreciate the clarification, JoseVC. I am glad you were able to redeem the Amazon offer, as the Xbox offer would be located similarly in a tile. I do know that the Xbox offer was a digital only offer. Let's take a closer look into this and see what we can do to help. Please be on the lookout for a private message from us, since we'll need account access.
-Joseph
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