I'm having trouble getting registered for the promotion, support said I should get an email after 30 days. I would like to get this resolved before time runs out
Hello, Charlie2172. Yes, many of our customers have received their promotion. Help is here. Just to confirm, have you completed the process via your online My Verizon account yet? My Verizon, My Verizon account page, Click on Get Xbox Series on us under the Make the most of your plans?
-Natasha
I received an email to redeem my rebate. I clicked on it, but there is still no tile in the app to get the gift card or Xbox X
Charlie2172, thank you for the info. We're going to send you a Private Message so we can gather more details and better help you.
~Jesse
Not yet - literally on the phone with them right now. *fingers crossed*
Start a new topic or ask questions in the open forum.
