Redeeming for Nintendo Switch

averkey
Newbie

I signed up for Verizon Home Internet in May.
There was a Nintendo promotion when I signed up,
but I can't find a way to get the promotion no matter how hard I search.
I can't find it even after looking at other people's posts here.
What should I do?

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6 Replies
vzw_customer_support
Customer Service Rep

Hey there, averkey, we want to make sure you receive the promotions that you qualify for! What service did you sign up for to get the Switch? Have you received any notifications to let you know your account is eligible/ready to claim the Switch offer? On what date was your purchase completed?

-Lauren

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averkey
Newbie

I applied for the 5G Home service on May 5th and have been using it ever since.

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vzw_customer_support
Customer Service Rep

 

Thanks for getting back to us. We appreciate it. What plan are you on? Did you receiive an email from us about a promotion?-Joe

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averkey
Newbie

I don't think I received the promotional email. What should I do?

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averkey
Newbie

When can I expect a reply?

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vzw_customer_support
Customer Service Rep

Hello averkey, I can certainly look into your Nintendo Switch promotion for you. I will send you a private message here so we can gather more information.

 

-Sarge

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