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Redeeming for Nintendo Switch

I signed up for Verizon Home Internet in May.
There was a Nintendo promotion when I signed up,
but I can't find a way to get the promotion no matter how hard I search.
I can't find it even after looking at other people's posts here.
What should I do?

Comments

Verizon_Support

Hey there, averkey, we want to make sure you receive the promotions that you qualify for! What service did you sign up for to get the Switch? Have you received any notifications to let you know your account is eligible/ready to claim the Switch offer? On what date was your purchase completed?

-Lauren

averkey

I applied for the 5G Home service on May 5th and have been using it ever since.

Verizon_Support

Thanks for getting back to us. We appreciate it. What plan are you on? Did you receiive an email from us about a promotion?-Joe

averkey

I don't think I received the promotional email. What should I do?

averkey

When can I expect a reply?

Verizon_Support

Hello averkey, I can certainly look into your Nintendo Switch promotion for you. I will send you a private message here so we can gather more information.

-Sarge

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