Target gift card promotion * I'm having the same issues as many other people are having trying to get my Target gift card I got my home internet on 2/1/24 still nothing in the Verizon app, can't find anything about it, tried the link in one of the post of course it doesn't work, went to the Verizon store Rep told me to call customer service, I did and spoke to customer service Rep for over 45 minutes he was very helpful told me he had taken care of the matter and still nothing almost 4 months now. Extremely disappointed with Verizon customer service, I've been a loyal customer over 20 years and I can't get a simple answer all I'm getting is we're looking into the issue. I'm tired of the running around. I believe my window is closed now for my Target gift card promotion deal. * I believe I replied to someone post the first time. * Hopefully I did this correctly this time and posted it to the form

Target gift card rebate

Kw2024

Target gift card promotion

I'm having the same issues as many other people are having trying to get my Target gift card I got my home internet on 2/1/24 still nothing in the Verizon app, can't find anything about it, tried the link in one of the post of course it doesn't work, went to the Verizon store Rep told me to call customer service, I did and spoke to customer service Rep for over 45 minutes he was very helpful told me he had taken care of the matter and still nothing almost 4 months now. Extremely disappointed with Verizon customer service, I've been a loyal customer over 20 years and I can't get a simple answer all I'm getting is we're looking into the issue. I'm tired of the running around. I believe my window is closed now for my Target gift card promotion deal.
I believe I replied to someone post the first time.
Hopefully I did this correctly this time and posted it to the form

Accepted answers

We are sorry to read that you're having issues with redeeming your promotion. We will send you a private message to better assist you.

~Freddy

All comments

Verizon_Support

We want to make sure you're able to redeem your gift card. Visit vzw.com/rebate. Enter the promo code FWTAGC200 and redeem your gift card. If you have any issues, please let us know and we can definitely help as much as possible.

~Jesse

Kw2024

Finely a customer Rep or automatic response system answers with direction of how to apply for the target gift card went to it entered the information that was in this form the automated response was, submission period for this offered you have entered has ended . Many customers complained about having issues with the my Verizon app and nothing was done. I'm extremely disappointed with the store Representatives the customer service rep that I spoke to on the phone for almost 45 minutes now I feel like it was a waste of my time to request my rebate. Thank you

Verizon_Support

We are sorry to read that you're having issues with redeeming your promotion. We will send you a private message to better assist you.

~Freddy

Kw2024

I went to vzm.com/rebate as recommended by Freddy and Jesse or auto reply system, this is what I get, Web page not available that's is what I've been getting when I press the view solution. I've also cleaned and cleared the cache and cookies and relaunched app and still can't seem to get anything done, I keep getting will send you a private message to better assiit you when it just doesn't seem to work. I just can't believe a billion dollar tech corporation can't seem to fix this problem that many customers are having with this. Thank you

kgerlach084

Of course I am having the same issue and I can’t seem to get any real answers. My daughter was really wanting that switch and laptop for graduation.

Verizon_Support

We're here to help with your offers. Have you gotten the email to redeem the offers? What happens when you try to redeem it? ~Peter

Cotransplant

I am having the same issues. I spent 20 minutes on the phone with customer service and they verified I qualify and I have received one of the 2 rebates that were promised. I am considering switching back to my old ISP.

Verizon_Support

Hello, Cotransplant, we're standing by to help ensure you receive your promotions. Can you let us know what issue you're running into when trying to claim your offers? What service was purchased in order to qualify? You mentioned you're looking for two rebates. Can you let us know what offers you're looking to claim?

-Lauren

Cotransplant

I purchased 5G Home Internet on 2/29/24 and it had two promotions, 1) Nintendo Switch and 2) $200 Target gift card. I received 2 emails to claim the rebates. On 5/5/24 I was able to redeem the Nintendo Switch. When I attempted to redeem the $200 Target gift card, it would not process. I later called customer service and they confirmed my qualifications and directed me to the digital rebates site. I have not been able to claim the rebate.

Kh112263

Similar issue here. Signed up for home internet mid February and kept watching my app notifications and email for how to redeem the gift card promotion. Never received anything so did a chat with customer service a couple weeks back. She told me they had no email on file for me and that my window to redeem had passed. Said I would receive the gift card directly to my email, now on file, or in the mail. Still nothing. Disappointed to see I’m not the only one this happened to.

Verizon_Support

Thank you for that information. What happens when you try to redeem the card? ~Peter

Verizon_Support

Oh, no! Being on top of your service is crucial, especially if you are encountering promotional issues. Verizon is here to help.

You can always be up-to-date with our offers through our official page: https://www.verizon.com/deals/.

We sent you a Private Message. Please review at your earliest convenience.

~Gilbert

Tm122988

I have received no information or emails on redeeming the rebate I was promised, which is the target gift card. There is nothing in the app. I tried using the rebate code that was provided on the thread and it tells me that code can not be found.

Verizon_Support

@Tm122988
wrote: I have received no information or emails on redeeming t he rebate I was promised, which is the target gift card. There is nothing in the app. I tried using the rebate code that was provided on the thread and it tells me that code can not be found.

We appreciate you sharing your experience with us and we want to ensure that you receive all of your eligible promotional offers. There was a known issue relating to this promotion that has since been resolved. Please use the details in the link below and let us know if you continue to have issues with the redemption process.

https://community.verizon.com/t5/Announcements/Nintendo-Switch-promo-200-00-Target-Gift-card-promo-Chromebook/td-p/1754910

-Andi

brytko

I have had the same issue. I have not received an email on how to claim the $50 Target gift card I was told I could claim after 60 days from the May 8, 2024 initiation of new LTE home internet service. I called *611 and the woman said she would push an email to me the following week - which I did not receive any email last week. A bill indicated information would be in Notifications in my account, but there's nothing there. I have tried in the app on my phone and on the website online from my computer. Under "Make the most of your plans" in the Verizon Home Internet area there is nothing regarding the Target gift card to click on to to claim or redeem that promotional offer.

AndyZ1

I got a 5G Home Internet strive in May and requested the $200 Target Gift Card. I had not received it by Mid July and called “Customer Service” for help. After 25 minutes talking to. “Agent”, I was told to expect an email in 3 - 5 days. Nothing after 10 days so , stupidity called again, different “Agent” but exactly the same comments, and a promise to fix it and to wait 3 - 5 days. Surprise, surprise - nothing. The Verizon customer service is atrocious and I have tangled on multiple calls with them in the past about over charging. They promise much but seem to do nothing,Not sure what to do next

Verizon_Support

Hey there, AndyZ1, we know it's important that you are able to claim your offer! So we can best assist, we will be reaching out via Private Message.

-Lauren

plpnyc

Hello. I have the same issue as the above users. I haven't received any email or other notice regarding the Target gift card and there is no tile available on the Verizon site when I log in. How can I redeem the card? Thank you.

Verizon_Support

We don't want you to miss out on this great deal. When did you make your purchase? Did you receive any information about the card after you made the purchase?

~Freddy

AndyZ1

Still haven’t heard any conclusion on this even though I was communicating with Lauren for a long time and she promised some progress! Guess it’s time to move on and let the $200 go to Verizon’s bottom line!

Verizon_Support

We are truly sorry to see you in this promotional dilemma. Our goal is to offer the support you need.

You can always check our offer details, through our deals page: https://www.verizon.com/deals/.

We sent you a Private Message. Please review at your earliest convenience.

~Gilbert

AndyZ1

I’m fed up talking to another person to help me fix a Verizon problem!!!

AndyZ1

This does not exist on my account page:

“To redeem your $200.00 Target gift card or the Chromebook, sign in to My Verizon. Navigate to the My Verizon account page. Click on Your Home Offer is ready. Redeem by XX.XX. Make the choice between the Target gift card or the Chromebook.”

Another example of smoke and mirrors !!

Verizon_Support

We're sorry to read about the issue with redeeming the offer. Did you get an email regarding the offer? ~Peter